Retail and Customer Service Training
Employability Fund is a National Training Programme funded by Skills Decvelopment Scotland to up-skill, develop and support Young Persons wishing to access sustainable employment or further education.
There are 2 parts to the Employability Fund programme. Part 1 is training based in a dedicated centre and Part 2 is a work placement with one of TIGERS’ employer partners. During work placement trainees will receive “on the job” training and development to further enhance employment prospects and gain sustainable employment.
The aim of this particular course is for you as the learner to gain the skills needed to work within the retail sector, we will do this through enhancing your knowledge of the retail sector and enhancing your customer service skills through a diverse range of quality and interactive training.
Industry Specific Training
- Customer Service
- Stock Control
- Merchandising Display
- Security Awareness
"Blairtummock Housing Association employee and TIGERS Modern Apprentice, Jordan Paterson, providing a warm and friendly welcome to all his customers "
Employability Fund Generic Training
- Certificate of Work Readiness
- Core Skills
- CV Building
- Interview Techniques
- Personal Development
"Michaela Bannon, an example to all young people of the career opportunities gained from commitment to personal and professional development"
Possible Work Placement Opportunities
- City Facilities Management
- Allied Vehicles Customer Call Centre
- Blairtummock Housing Association